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About EMA Care

We provide case management and medical concierge services in Israel

About EMA Care

We provide case management and medical concierge services in Israel

I write to express my hakarat hatov (positive recognition) and my gratitude to the two health professionals from EMA Care that have been from the start professionally involved and continue to be interested in my care and long-term recovery.

After a serious fracture, I was hospitalized in the north, and my insurance company recommended EMA Care services to help me. After a surgeon was pressuring me to sign consent for surgery, I realized that I needed to remain alert and therefore declined their offer of pain medications.

In the morning, the physicians had met and decided to proceed with surgery. My leg was not more swollen than the night before. I knew I was in trouble and felt very unsafe being there. I did not want surgery, and I wanted to return to the US for another opinion (Turns out, I didn’t need the surgery).

I called my travel insurance and they immediately responded and sent health professionals from EMA Care to visit me and to assess the situation, all the while coordinating with EMA Care to transfer me to a well reputed hospital in Jerusalem. At the same time, EMA care was coordinating my return to the US through my US insurance company, which was my preference.

Meanwhile, the health professional, from EMA Care were helping me in so many ways, too numerous to sketch in detail. Eliana, from her location, was constantly in touch with me, and Shani, who visited me, was in touch with Eliana throughout the ordeal. Shani, compassionately, remained at my bed side beyond her allotted time. Eliana informed me of my patient rights, including that I had the right to refuse surgery.

Shani also introduced me to the social worker, Talia, at Poriah, which turned out to be of great benefit for me in getting the Clexane treatment and the necessary Fit-to- Fly document for my flight back to the States. The administration of Clexane was done upon Eliana’s  urging.

It was bashert and brilliant thinking by Eliana to ask Shani to be my attendant on the flight. Eliana, on my behalf, had successfully advocated that an attendant should accompany me. My US insurance finally agreed to a non- medical attendant. Eliana knew that by asking Shani (a health professional), I would have the best of both terms. And in reflection, having Shani accompany me was really critical to my well-being on the flight. She even taught me on the plane how to use crutches!

Shani graciously took Yad Sarah’s crutches back with her to Israel. The EMA Care team was an exceptional human resource for me and I am sure that I am not the only one to reap patient care benefits from them.

These health professionals are amazing: they use good judgment, are skilled and professional and give their hearts to the people under their care.

Please thank them on my behalf and know that you are truly blessed in using their services. I feel fortunate to have been the recipient of the medical attention and bed-side care given by the EMA Care staff, including Eliana and Shani.

B’hatzlachah u’bivrachah.

LM, New York

What Our Clients Say

Skilled and professional

I write to express my hakarat hatov (positive recognition) and my gratitude to the two health professionals from EMA Care that have been from the start professionally involved and continue to be interested in my care and long-term recovery.

After a serious fracture, I was hospitalized in the north, and my insurance company recommended EMA Care services to help me. After a surgeon was pressuring me to sign consent for surgery, I realized that I needed to remain

...
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Truly amazing

My son went to Israel for a year requiring infusion every 6-8 weeks. It was very stressful at times to coordinate getting his meds sent to Israel, scheduling appointments, and having to worry about him going on his own. Then a friend told me about EMA Care. EMA Care was truly amazing.

You can speak to an American who understands your concerns and will walk you through the entire process, from dealing with insurance to making appointments, and even getting someone to escort your

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Sensitive and timely help

I would like to recommend Eliana (EMA care) for her sensitive and timely help for clients who are having difficulty navigating the health care system Israel, specifically for Anglos, whether new olim or those of us who been here for many years.

The obstacles of interfacing with the health care system here is daunting, especially at a time when one is going through an acute or chronic condition that is protracted and complicated. Often one doesn’t know whom to turn to or where to go,

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Meticulous in their preparations

During our recent visit to Israel, we really struggled to find food for our son who has anaphylactic level allergies to egg and sesame. We approached both restaurants and hotels and were told they were unable or unwilling to take responsibility for preparing his food.

 After learning about Dr. Eliana on-line, we contacted her in the

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Comfortable, calm, and at ease

We want to thank you from the bottom of our hearts for the amazing gift you have given us over this Pesach- the gift of having you with us!!!!

We have NEVER felt more comfortable, calm, and at ease than we did these past 10 days. Your warmth, professionalism, kindness, and care shown through in all that you did.

My children are so grateful that they were able to be with you this Pesach. You made sure that they were so well looked after and they felt so at ease and

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Knowledgeable, thorough, and caring

When our son was injured in a car accident during his yeshiva year in Israel, he had to start navigating the medical system on his own. But once we contacted Dr. Eliana Aaron at EMA Care (www.HealthCareIsrael.com), she immediately flew into action. Dr. Aaron accompanied our son in the ER and made sure he and we knew at every step exactly what was done and what needed to be done, especially important for someone who suffered a concussion and

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My Father is so Happy

It sounds like my dad has decided to hire you and I'm thrilled.
He actually seems much calmer than he has been in a long time and he is very happy with what the EMA Care staff has done so far.
You provide an amazing service and I feel very fortunate to have you on board.
Thanks,

G.K.  Jerusalem

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“Ema Extraordinaire”

“EMA” Care is so fitting a name for Dr. Eliana Aaron’s exceptional gap year concierge health care service. Dr. Aaron is not only an incredible health care professional; she is also an “Ema Extraordinaire” in every sense of the word. My child had a range of medical needs while abroad, some anticipated and others not, and she was there for him (and me) – even in the middle of the night, -- always calm, reassuring, thinking out of the box, getting him to the appropriate medical professionals

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Very Helpful

Thank you and may Hashem bless you for the work you do. My son Jacob said your allergy card has been very helpful. I am so grateful- beyond words.
Yasher koach
L.R.

NY NY

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Delicious and Safe

Thank you for delivering our allergy free baked goods to our hotel.  We just tasted the focaccia and it was delicious.

All the best,

S.C.

New Jersey

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EMA Care in the News

11 April 2018
Food Allergy Concierge, an EMA Care subsidiary was in Florida for Pesach, assuring allergy free food for guests at Trump National Doral Miami Hotel. Read here about how our food allergy specialists kept guests safe, so the family could have an allerg...
30 May 2017
Eliana Marcus Aaron writes "Allergy advocacy used to be easy. Given the potentially tragic consequences of anaphylactic shock, everyone assumed a simple formula: the more precautions the better. In wealthy countries like the United States, ever great...
20 September 2016
Eliana Marcus Aaron writes "Whether or not people believe that Hillary Clinton has neurological problems, tics, lung cancer or seizures, many of us saw her coughing spell at a rally in Ohio weeks ago. As a health care provider, ...

Our Latest Blogs

22 May 2018
gap year students and dehydration have been a bad mix for decades.With springtime heat waves in Israel, unfortunately, EMA Care has been called in recently to assist gap year students experiencing serious medical conditions stemming from dehydration....
29 April 2018
This past year, EMA Care has assisted hundreds of gap year students in all different types of medical crises. What happens when your child is far away and experiencing poor health or, G-d forbid, in an accident? The following are medical nightmares t...
20 March 2018
Are you coming to Israel for Passover? Travel insurance provides you with protection against medical costs. Many tourists arrive in Israel without any medical insurance, or with a plan that requires tourists to pay out of pocket for any medical surpr...